Contact ShowCountdown
Email [email protected] and include enough detail for us to reproduce the issue. Do not send passwords or public copies of a Controller link.
What We Can Help With
- Account registration, sign-in and password problems
- Creating rooms, sharing role links and managing connected devices
- Timer, message, fullscreen and browser compatibility issues
- Privacy requests, security reports and responsible vulnerability disclosure
- Product feedback and use-case questions
What to Include
Tell us which page or room role you were using, what you expected, what happened, and the browser and device involved. Screenshots are useful when they do not expose private room links or personal information.
Response Time
We aim to reply within three business days. This is a response target rather than a guaranteed service level, and ShowCountdown does not currently provide real-time event-day support.
Email Support
Send support, privacy and security enquiries to [email protected].
[email protected]